Deposits & Withdrawals
For the first deposit, the minimum required amount is USD 10. However, the minimum deposit amount may vary depending on the selected payment method.
The minimum withdrawal amount is USD $25. However, the minimum may vary depending on the selected payment method.
Your deposit may still be under processing or delayed due to banking or payment network confirmation times. In most cases, funds are credited once the transaction is fully confirmed by the payment provider.
If the funds do not appear after the expected processing time, please contact our Live Chat support for assistance and provide the following details for faster verification:
- Full payment receipt
- Transaction number / reference ID
- Exact transaction time and date
Once these details are received, our support team will verify the transaction and assist you with the update as soon as possible.
You may withdraw at any time that is convenient for you. However, please note that withdrawal requests made during weekends or outside of working hours may take longer than usual to be processed.
Typically, withdrawals are processed within 45 minutes to 24 hours. If you do not receive your withdrawal within 24 hours after approval from our team, please contact us for further assistance.
We do not charge any fees for deposits or withdrawals made via online banking. However, please note that this policy is subject to change at any time.
We charge a 2% platform fee for each deposit and withdrawal. Please note that when depositing via cryptocurrency, the credited amount may vary due to real-time market price fluctuations. In addition, certain blockchain networks may apply their own transaction fees (e.g., gas fees). However, please note that this policy is subject to change at any time.
No, this is not allowed. As a regulated company, we cannot accept deposits or withdrawals from third-party accounts. Deposits must be made only from accounts registered in your name, and all withdrawals must be processed to accounts that also belong to you.
No, you cannot transfer funds from your account to another client’s account. Transfers are only permitted between accounts that belong to you.
No, you cannot perform an internal transfer out while you have an open position. This policy is in place to prevent unwanted stop-outs or margin calls caused by insufficient margin during active trades.
We do not limit the number of deposit and withdrawal requests. However, to avoid unnecessary delays in processing, we advise you to plan your deposits or withdrawals in a single request.
When you initiate a deposit or withdrawal in the Saracen Markets Client Area, the applicable exchange rate will be displayed before you confirm the transaction.